Privacy Policy

Privacy Policy

Effective Date: January 1, 2026

VelocityDex is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services. By accessing or using VelocityDex, you agree to the terms of this Privacy Policy.

Data Collection

We collect information that you provide directly to us when you create an account, perform transactions, or communicate with us. This includes personal identifiers such as your name, email address, phone number, and transaction information.

Cookies

VelocityDex uses cookies to enhance user experience. Cookies are small files stored on your device that help us remember your preferences and improve site performance. You can choose to disable cookies through your browser settings, although this may affect your use of our services.

Third-Party Services

We may employ third-party companies to facilitate our services, provide on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Retention

VelocityDex retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, as required by law, or for legitimate business purposes. We will securely delete your data when it is no longer needed.

User Rights

Under GDPR and CCPA, you have the right to access, correct, or delete your personal data. You may also have the right to restrict or object to certain processing of your data. To exercise these rights, please contact our support team.

Security Measures

We implement robust security measures to protect your data, including encryption, firewalls, and access controls. Despite our efforts, no security measure is completely secure, and we cannot guarantee the absolute security of your data.

KYC/AML Data Handling

As part of our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, we may collect additional identification information. This information is strictly used for verification purposes and compliance with legal requirements.